Privacy Policy

We care about your privacy and only collect what is needed for monitoring, alerting, and billing; for payments via Creem/Alipay we pass minimal info required to complete the transaction.

Privacy Policy

We care about your privacy and only collect what is needed for monitoring, alerting, and billing; for payments via Creem/Alipay we pass minimal info required to complete the transaction.

What we collect

Account info (email, language, login logs), monitor settings and alert recipients, basic payment order info (order number, amount, plan). We do not collect your full card numbers. To prevent abuse we may record limited device/IP signals for security.

How we use it

To deliver monitoring/alerts, billing and renewals, troubleshooting, security protection, and compliance. We do not use your data for unrelated advertising.

Storage

Data is stored on controlled servers; screenshots/attachments are stored locally or in cloud object storage (e.g., Cloudflare R2) per configuration; payments are processed by third parties and payment credentials are not kept long-term in our service.

Sharing & third parties

We only share minimal data when required to finish payments (e.g., Creem/Alipay), object storage, legal requests, or security needs. We do not sell your personal data.

Your choices & rights

You can update email/language in profile and delete monitors/alert channels anytime. For data export, deletion, or marketing opt-out, contact us via the support email.

Security

HTTPS in transit, authenticated access, least-privilege, secure secret storage, and audit for abnormal access. Please use strong passwords and keep your account safe.

Contact us

Operator: Inostop team. Email: [email protected] (backup: [email protected]) for privacy or data requests.